A faultless service! We were visited by Shaun from Renew Flooring who inspected our carpet and spent 2 hours repairing the problem for us. Great service - professional, helpful and above all our problem was solved with no further fuss. Brilliant. Thank you Shaun. 10/10

Stephanie has been absolutely brilliant… Stephanie has been absolutely brilliant in handling our claim. She has been thorough in explaining how everything will be processed and has made sure that we will be getting the appropriate replacement value for our carpet. I really wanted to highlight her customer care as being exemplary

Exceptional service … Every staff member an absolute delight to speak with. Polite, professional, friendly and nothing too much trouble. My dealings with Renew spanned some 9 months and the service never faltered. Outstanding! And a breath of fresh air! Couldn’t recommend them more highly.

Excellent Claims Support team performance The support team were very efficient and helpful in progressing my damage claim resulting from a home decorating accident. Explained the claim procedure thoroughly and handled requested documents and photos promptly. Thank you very much for helping to deal with my claim with great empathy and obtain speedy resolution. ✅

The team was friendly, efficient & professional Every member of the team was friendly, efficient & professional. It took a long time to sort out everything but it was a huge insurance claim & there were lots of belongings to itemise. I was so thankful that the company was there to help me in a time of tremendous personal stress & I was happy with the final resolution.