Perfect Fit The custom fitted jacket I purchased recently is just perfect! Thank you for asking me to check measurements. Some numbers I sent were incorrect. I’m quite pleased with the finished product. The neural color blends well with my skirts and camis. It looks great and I'm looking forward to wearing it on an upcoming cruise!

Beautiful fabric, looks stunning, washes beautifully I really love the silk shirts that I have ordered from Lilysilk. The fabric is beautiful, the shirts looks stunning whether wearing jeans or dress slacks and best of all, they wash beautifully. I am definitely buying more in the future.

Very good service of client assistance Very good service of client assistance, Summer answered to me and was present ti help me solving the problem

Sizing details requested I have requested some details on the sizing of a merino jumper on sale as the website states not returns or exchanges are available on these sale items. I received an email asking for more details which I sent and have not heard back from them. I sent a follow up email, but again no reply. It would seem that by the time someone replies, the sale will be finished. I had heard this was a good company, but my experience has been disappointing.

I accidentally placed the same order… I accidentally placed the same order twice. (The first time, I had received a message that the order did not go through and please try again so I did, but then realized that it went through twice!) So I sent a message to customer service. Abby helped me out first thing Monday morning. I appreciate her prompt and courteous help to solve my predicament. Thank you!