Great bed and Great customer service Wish I would have purchased this bed a long time ago. Easy to set up. Worth the money. Awesome customer service. 1 little problem that they took care of immediately. If your thinking about getting one, stop! And BUY the bed now. You won't regret it. Sleep so good now. Wake up feeling great and sleep all night now. The bed is way better than I expected. I went back and forth about getting one for many years. Don't make my mistake by waiting so long. I live on the 3rd floor with no elevator and got it to my apartment by myself. Don't be worried about any part of setup. Easy. Does have some weight to the base but you'll be glad once it's setup. Not going anywhere. I have flex head so not sure on bases without. Has to be less weight but still solid frame either way I would imagine. FYI go with flex base. Raising head and feet and kicking on message is nice. If your reading these your thinking about it. DO IT!

Lonnie was a great help Lonnie was a great help, but someone in the shipping department did not follow through until Lonnie checked out as to why the shipment was not sent. If the order had been shipped sooner, this would have been a five star.

4 year review We have had our bed for several years and now, and love it. The one issue with the bed is it ruins your sleeping when you travel because you compare every bed to your bed at home. I have returned to buy pillows and extra layers for my bed and the customer service is always great to deal with. I have recommended this bed to there and have other family that are purchasing a bed for themselves. My only regret is that I didn’t go king sized with the adjustable base. One day when I decide to upgrade, you can bet that it will be a king sized, adjustable bed from Personal Comfort.

Service was friendly and delivery… Service was friendly and delivery pretty fast. I was a little disappointed in the pro-rated %. I've have my mattress 5 years and the new air bladder was pro-rated 50%. On a 25 year warranty, that seems a little out of proportion. I asked the service rep what the % proration would be at 20-25 years and he said 10%. That's so low it is practically insignificant, which in my mind makes the "25 year warranty" misleading. My 2 cents

Queen mattress A5 I got all my items except the in home setup. Personal Comfort I would recommend to anyone because of quality, understanding and patience. And issues they get back to you right away. 1-2 days tops.