Russell listened to our requests Russell listened to our requests and provided us according to our needs and bests interests. We really appreciate his diligence in completing our order. For a phone call transaction, he amde it a simple easy process. He also kept our expectations reasonable each time he had to put us on hold to complete a task. Very professional thru and thru. Thank you!!!

Deflated mattress Accurate troubleshooting methods resulted in Identifying the issue and suggesting the correct part to be ordered. The part was receive in a timely manner!

Great Experience !!!! The quoting and ordering process was very smooth! Delivery was made in 4 weeks, which is exactly what was quoted! We were pleasantly surprised when we unpacked the mattresses - they were already assembled! All we had to do was put them on the frames (Split King, Twin XL), connect the air lines, and pump the mattresses up! The combination of adjustable frames and mattresses have allowed my wife to sleep in the bed again, something she's not been able to do since her surgery for breast cancer! She's DEFINITELY a happy camper now!! And so am I (..happy wife, happy life.....) Thank You!!

Great customer support. I had done a lot of research before calling Personal Comfort and talking with Russell. Your website is great and contains a lot of information and description. But Russell added the personal touch and was very helpful in providing additional insights into the 2 mattresses that I was considering that helped me in making my decision. Such as which mattress would be better for side sleeper vs back sleeper. Russell knew his product and answered all my question with knowledge. I appreciate his help. Thank you, Russell

Great customer service experience One of the best customer service experiences. Alo of our questions were answered, no sales pressure. RJ did a great job and was a God send. Thank you so much. We made a $6,000 purchase and I am looking forward to keeping better.