My experience was fantastic My experience was fantastic. Edwin Medina was very helpful in helping us to select the best mattress and sofa for my daughter and son in law. He was patient and knowledgeable. I really felt relaxed and comfortable while shopping. I plan to return to buy a mattress for my wife. Thank you Edwin. Gracias.

The customer service we receive on… The customer service we receive on returns or product issues is just as good as how we are treated when making purchases. Raymour and Flanigan is the best place I have done business with in many years!

Great customer service! I was greeted by a beautiful, pleasant person who was not pushy at all! I expressed what I was interested In and she helped me immediately. In less that 10 minutes the rug I wanted was ordered…and I got to browse for another few minutes where I found another purchase! Jamie Green was my associate. I appreciate her kindness and her time!

Fantastic experience with Raymour and Flanagan on Staten Island.… My recent experience with Raymour and Flanagan was great. I had an issue with a mattress that I had purchased two years ago. I called the customer service team and explained the problem. The representative immediately set up an appointment with a service technician to come to my home. They came the very next day, inspected the mattress and forwarded their report to the store. The service technician told me that I should hear from customer service within 24 to 48 hours. I received a call back that same afternoon informing me that I was approved for a full replacement of my mattress. I made an appointment with a manager and selected a new mattress. The manager was very helpful in helping me with the many available selections. He helped me to look up reviews and find one at the price range I was looking for. The whole experience was wonderful.

Brought there warranty Brought there warranty, had issues rarely fixed . Big issue they came in to replace a cracked leg, and said had to order it. We kinda forgot about it until we had another issue and called in to was told our warranty just expired and they won't even replace the broken leg they supposedly oredered under the warranty period. Nothing but crooks. Save you money the discount furniture stores furniture is up to 50% cheeper and if you have an issue just out of warranty as we did with the much more expensive Raymore and Flanagan you at least paid half the price.