A real person The person to person contact is the most important aspect of dealing with City Shade. Just knowing that a real person is on the other end makes the experience worth it.

What really made my experience so good… What really made my experience so good was talking to someone that was so knowledgeable about the products and so eager to be helpful. The advice she gave me enabled me to order exactly what I needed. I ordered two white black out shades that fit my windows perfectly. I like them so much I am ordering two more!

Everything with this order went…better than expected! Everything with this order went smoothly...from assistance with placing the order through on-time shipping and delivery. They did everything they said they would. The drapes are beautiful and made in the USA! I'm very pleased with my purchase from this company and would recommend them.

The Rep who helped with my order was… The Rep who helped with my order was amazing. She helped me make an accurate order. She listened to my needs and made excellent recommendations. I give her 5 stars! We had a broken roller and the replacement process was long. The Rep handling the replacement was courteous and helpful. It was just inconvenient to go through the process - the item could have been replaced immediately.

Pretty nice… Took a couple of weeks to receive the blinds, however they look great and are well made and durable. Installation was just what I expected and pieces easily fell in place. Price was better than the competition.