Donita
GBThe follow-up shown after receiving my… The follow-up shown after receiving my samples is important to me. Kay sent an email asking if i need further help with purchasing the perfect window treatment. I appreciated the email due to most companies don't care if you liked or disliked their samples and never send an email to see if there more they can do to accommodate your needs. Thank you.
Idaho Customer
GBThe Rep who helped with my order was… The Rep who helped with my order was amazing. She helped me make an accurate order. She listened to my needs and made excellent recommendations. I give her 5 stars! We had a broken roller and the replacement process was long. The Rep handling the replacement was courteous and helpful. It was just inconvenient to go through the process - the item could have been replaced immediately.
Paul D Adams
GBOrdered window valances to use with my… Ordered window valances to use with my Smartwings cellular shades. The folks at CityShade were very helpful in insuring my measurements were correct. They sent fabric color swatches to help me with the color and texture of my valances. They gave me an advance estimate of the shipping date shortly after my order was processed. The valences arrived shortly before their estimated delivery date and they were exactly what I wanted. Well made, carefully packaged for shipment, with all the hardware I needed to attach them.
Marie
GBI ordered 2 large roller shade blinds… I ordered 2 large roller shade blinds for the bedrooms. I wanted to see the quality before I ordered shades/blinds for the rest of our home. From my first interaction with CityShade for questions and the samples, to the delivering of my shades has been top notch. Questions were answered quickly and samples arrived in a couple of days. The shades are awesome and easy to put up! Very pleased with the quality of the shades but also the customer service! I will be ordering the rest of my shades through them feeling confident that I will receive great quality at a reasonable price with great customer service!
Wendy Hinton
GBThe shade looks beautiful The shade looks beautiful and is perfect for our bathroom. The guide to measuring the window helped ensure that it fit perfectly.