Very Poor communication ! I want to return the dresses because they are faulty, but there is no return address. I tried messaging but I get no response. I will come back with a full review if I get no joy. Please email your return address. My order number is 2H6GTS7T-1

Very unhappy with the customer service Very unhappy with the customer service. I ordered a dress 2 weeks before my wedding. I contacted the comonqy and was told it should arrive before the end of the week dress never came. I called their London brunch and explained to them that it was my wedding dress and I needbit to arrive ontime. The lady said she will post it on Monday for next day delivery which she never did I called and messaged tirelessly eith no response. She answered me on Tuesday and said she has posted it and it will arrive on Wednesday morning it is 1400 Wednesday the dress has not arrived and my wedding is today soo disappointed. I DO NOT RECOMMEND THIS COMPANY TO ANYONE SHOPPING FOR IMPORTANT EVENTS IT WONT ARRIVE ON TIME AND THEIR COMMUNICATION IS HORRIBLE THEY DONT REPLY IM SOO ANGRY. SHE ASKED ME TO SEND THE DRESS BACK FOR A REFUND HOW CAN I SEND IT BACK WHEN IT HASNT EVEN ARRIVED

Dress arrived after 7 days Dress arrived after 7 days. Was not true to size. Big and I had to this altered as this was for an event that week. If dress had arrived before 5-7 days I could have sent back for another smaller size.

I ordered this outfit for my wife and… I ordered this outfit for my wife and specifically contacted the seller requesting for expedited shipping so it can get here on time. I was informed to indicate the date that I needed the item delivered and to my surprise it arrived within a week. My wife loved the outfit and it fitted just fine on her.

Omg they have the most beautiful… Omg they have the most beautiful dresses I’m literally obsessed with this website 😍😍customer service is great and delivery is super fast 💃🏽💃🏽 Thanks Casadelamo you are absolutely fabulous.. I’d give you 20 starts if I can 👍🏾