Worst experience ever The dress was too small, wrote to enquire about exchange for a bigger size, got no reply, wrote again and again, totally ignored, still stuck with a dress I can't wear, money gone . Worst experience ever!

Worst company I've ever ordered from! This company is not based in London, it is actually in Nigeria (look at the address for where you have to post items if returning them ), so don't waste your money ordering from them. Delivery is advertised as between 5-10 days. I waited for over a month for my delivery, the order finally came and it didn't even fit. I was partially refunded for the dress (50% refund). They did ask me to retract my review for that refund, but I could not, I have to be honest. Terrible shopping experience.

Poor fit Poor fit. Dresses are normally top big on top n tight at bottom… is it really a Uk size18. I’ve taken to tailor for adjustments as I need it in a couple of days time

Pretty Dresses and Quality Material The dresses are really pretty and quality material. The size I ordered (UK 10) didn’t fit, so had to get the dress slightly altered. But now it fits well. Only real complaint is that I had to email the business owner to ask for an update on the status of my order. I would have preferred if I got an email telling me when my order had been processed and dispatched for delivery rather than for me to request an update. Delivery also took about 3-4 weeks, but that’s understandable considering the items are being shipped from Nigeria. Thank you

Very unhappy with the customer service Very unhappy with the customer service. I ordered a dress 2 weeks before my wedding. I contacted the comonqy and was told it should arrive before the end of the week dress never came. I called their London brunch and explained to them that it was my wedding dress and I needbit to arrive ontime. The lady said she will post it on Monday for next day delivery which she never did I called and messaged tirelessly eith no response. She answered me on Tuesday and said she has posted it and it will arrive on Wednesday morning it is 1400 Wednesday the dress has not arrived and my wedding is today soo disappointed. I DO NOT RECOMMEND THIS COMPANY TO ANYONE SHOPPING FOR IMPORTANT EVENTS IT WONT ARRIVE ON TIME AND THEIR COMMUNICATION IS HORRIBLE THEY DONT REPLY IM SOO ANGRY. SHE ASKED ME TO SEND THE DRESS BACK FOR A REFUND HOW CAN I SEND IT BACK WHEN IT HASNT EVEN ARRIVED