Çarol
GBThis company is horrendous This company is horrendous! ONE single cabinet ordered 10/27/19 and I still don't have it. Seven phone calls and all I get is "two more weeks" every time. Charged my credit card same day as sale so I am paying interest on something I don't even have. Do not buy from any location of this company unless you are prepared to call repeatedly over several months. Their Customer Care Department couldn't care less about you as a customer or consumer. No one returns phone calls and no one has any information.
L Venkataraman
GBWe visited the store in Woodbridge NJ… We visited the store in Woodbridge NJ and paid $99 for in home measurements and drawing. There was initial enthusiasm to help with the kitchen plans, 3d drawings etc. But the sales person was very pushy and lost interest when you ask them questions. Most times when you walk around the store they do not even greet or react to the customers. It looks like they do not care for our business. Finally she quoted a price of $7000. I bought a similar make and model for way less for the same measurements. Our experience suggests stay away.
Karen Devclin
GBBetter shop somewhere else! The sales lady gave us the name of a company to install. They no showed us and we lost time from work. They did not return phone calls. The sales lady wanted nothing to do with us after she made her money. The cabinets came with several defects, and the installer we hired stated the defects were repaired with the kit they give out to customers! Just ridiculous. We have made sure no one we know goes to this business. Customer service horrendous and product quality mediocre.
John Lomonaco
GBIncomplete shipment TWICE!!!! Incomplete shipment TWICE!!!! Twice now they have sent me an incomplete order. Each time they left out the refrigerator side panel and without that I can't get a template for my granite. I still have to wait for it and It's pushed back by kitchen remodel at LEAST 14 days. Maybe more. And their customer service sucks. No help at all.They tell you what you want to hear and then they don't deliver (obviously). I wouldn't recommend this company to my worst enemies. Solid Wood Cabinets is a horrid company.
Linda Maurer
GBWARNING WARNING! Just got a call from one of there installers, Solid Wood Company is closing! All of them, dont let them fool you, if you are waiting for cabinets YOU WONT GET THEM! Call your BANK or Loan Company if thats where you got your money from, BEST OF ALL CALL YOUR LAWYER! We just got ROBBED! ! !