I am so glad that I chose Edwards &… I am so glad that I chose Edwards & Godding (E & G) when considering buying an AGA. I was slightly overwhelmed with the many different AGAs available. However, after speaking with E & G they arranged to send someone out to have a look at my kitchen and advise further. Between us we chose the e3 90 AGA and one was promptly ordered. E & G kept me informed all the way from ordering to installing. The installers were brilliant and nothing was too much trouble for them. They went through the programmes with me and patiently answered my questions. Everything went so smoothly that there was no stress involved whatsoever. If you want a smooth uncomplicated, friendly service, and you want to come away with something that is suitable for you, then E & G are the ones to choose. A small family business with a tradition of excellence and who I totally recommend.

Worst company ever Worst company ever! I have had continuous problems with my Aga since we purchased and they will not accept that there's an issue. Refusing to replace or refund and keep insisting that it's fine. We spent thousands on this and have had nothing but problems. One and probably the biggest, it doesn't actually cook anything properly!! Ever! It's also rusty already, one of the hob lids is broken and constantly needs tightened, parts coming away from the side. For the first year it blew our electrics countless times, WE had to pay for an electrician to come out two times as they said it was our faulty electrics but turned out it was the fault of E&G but of course, no admission of fault or offer of compensation from them. These are just a few things that have gone wrong. DO NOT buy an Aga from this company. If something is actually done about my complaint I will modify this review but it looks like this will never happen. Please be warned people. This has been going on for over 2 years now. It is so upsetting that they think they can charge this amount of money for something that doesn't work and then refuse to accept that it's faulty. I would never review a company like this but have been left with little choice. Awful.

Avoid for AGA service Edwards and Godding or Reading have v poor customer service The leadership do not seem to understand what an aga service is and then try to sell u a £20k AGA .... total waste of time speaking to them ....

We have used E&G for over 15 years but… We have used E&G for over 15 years but when our aga developed a problem in early December we were offered an engineer visit in mid-January. I explained that this would ruin Christmas but that made no difference. I subsequently found an engineer more local to us who came out within 24 hours and fixed the problem. He also resolved a long standing problem that the E&G engineers had ignored for years. And he was 40% cheaper!

We have used these guys for 20 years… We have used these guys for 20 years and they fitted our Aga all that time ago - over the last few years continuous problems - having to get them back/continual replacing of equipment due to sub standard work. Latest is their engineer came to start boiler after summer break and caused issues with our hot water system - meaning we had a bill for a call out from a plumber. Their customer care shocking - they go straight to court for payment when I had paid their bill less the amount paid to the plumber for the mess they left us in. They were unsympathetic - relentless in chasing the balance - gave up in the end paid them and WON'T USE THEM AGAIN! I will write to AGA and tell them they need to consider thes egiys as their AD.........