I have used Edwards and Godding… I have used Edwards and Godding for.years, in the last 18 months it has taken 10 days to 2 weeks to get an engineer. My heating broke down about the beginning of October, it took approx 2 weeks to get an engineer , I also arranged a full service . Within a month the heating packed up and there was a strong smell of fuel, it took about 10 days to get the engineer out, after spending £277 barely a month ago I was shocked to get another bill for £127 . Barely 2 days later I received a call asking when I would be paying the invoice. I had barely put down the phone before our Rayburn broke down , no heating and hot water or cooking again. They said they would come out on the Wednesday ( 6 days ) however in the meantime my husband wrote a short review on Google, they wrote and said they were upset, and they were removing me from their books and cancelled the apointment . In retrospect, it was a good thing, a friend recommended an independent engineer, he came out repaired the leak ( supposedly repaired previously) sorted out the pump asked when it was last servicesd, and was surprised when I said last monrh. He fixed it in half the time and charged me half the E&G price and...It's still working.

First Class Service Our superb AGA cooker was recently (March 2021) expertly delivered and installed by Mark and Chad. We would like to thank Caroline and Ed for their excellent service, help and advice throughout and making the purchase an enjoyable experience.

Rayburn service cost: be warned… I have used E&G to service my Rayburn for over 20 years. This year, 48 hours before the service date, they informed me that the year-on-year cost had increased by 75%. Yes, you read that correctly: a 75% increase! How any company can justify that increase is beyond me. I would encourage anyone with a Rayburn to search for another service engineer.

I am so glad that I chose Edwards &… I am so glad that I chose Edwards & Godding (E & G) when considering buying an AGA. I was slightly overwhelmed with the many different AGAs available. However, after speaking with E & G they arranged to send someone out to have a look at my kitchen and advise further. Between us we chose the e3 90 AGA and one was promptly ordered. E & G kept me informed all the way from ordering to installing. The installers were brilliant and nothing was too much trouble for them. They went through the programmes with me and patiently answered my questions. Everything went so smoothly that there was no stress involved whatsoever. If you want a smooth uncomplicated, friendly service, and you want to come away with something that is suitable for you, then E & G are the ones to choose. A small family business with a tradition of excellence and who I totally recommend.

Amazing experience Amazing experience. Engineers were clean, tidy, respectful of our property and couldn’t have been more helpful. Thoroughly recommend. 5 Stars!