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GBWe have used these guys for 20 years… We have used these guys for 20 years and they fitted our Aga all that time ago - over the last few years continuous problems - having to get them back/continual replacing of equipment due to sub standard work. Latest is their engineer came to start boiler after summer break and caused issues with our hot water system - meaning we had a bill for a call out from a plumber. Their customer care shocking - they go straight to court for payment when I had paid their bill less the amount paid to the plumber for the mess they left us in. They were unsympathetic - relentless in chasing the balance - gave up in the end paid them and WON'T USE THEM AGAIN! I will write to AGA and tell them they need to consider thes egiys as their AD.........

Carole Camp
GBI have used Edwards and Godding… I have used Edwards and Godding for.years, in the last 18 months it has taken 10 days to 2 weeks to get an engineer. My heating broke down about the beginning of October, it took approx 2 weeks to get an engineer , I also arranged a full service . Within a month the heating packed up and there was a strong smell of fuel, it took about 10 days to get the engineer out, after spending £277 barely a month ago I was shocked to get another bill for £127 . Barely 2 days later I received a call asking when I would be paying the invoice. I had barely put down the phone before our Rayburn broke down , no heating and hot water or cooking again. They said they would come out on the Wednesday ( 6 days ) however in the meantime my husband wrote a short review on Google, they wrote and said they were upset, and they were removing me from their books and cancelled the apointment . In retrospect, it was a good thing, a friend recommended an independent engineer, he came out repaired the leak ( supposedly repaired previously) sorted out the pump asked when it was last servicesd, and was surprised when I said last monrh. He fixed it in half the time and charged me half the E&G price and...It's still working.

Lisa
GBAmazing experience Amazing experience. Engineers were clean, tidy, respectful of our property and couldn’t have been more helpful. Thoroughly recommend. 5 Stars!

Malcolm dorward
GBIf you enjoy going to court buy an aga… If you enjoy going to court buy an aga from. Edwards and godding. The only good that came out of being sued by them was to NEVER EVER havivg them in my house again. I purchased a Lacanch from a store in London so have had the satisfaction of denying them profiteering from that purchase or any servicing. There are much better engineers around, never use this sub standard company.