Terrible customer service Terrible customer service - EXTREMELY slow responses, it takes them multiple days at a time to respond. Unheard of for such a large company. They also only offer price-matching for 7 days, so if this short window passes and their products go on sale, you're out of luck!

Quality Great but Sizing Bad The quality of the material and color is great but the sizing is problematic. We ordered a queen sheet set and love the look and feel but the top sheet is gigantic! I wrote Cultiver wondering if maybe we accidentally received a king and they informed me that nope, that just how they are. They have a “one size fits all” approach to their top sheets which seems like a pretty cheap/inconsiderate move for what they charge. It is annoying to have extra feet of fabric on both sides of the bed. I’m actually going to have them hemmed which is really frustrating for an almost $400 set of sheets. For this reason can’t really recommend unless you have a king bed or are willing to sew the top sheet after arrival.

The journey ends very well, indeed. My linen sheets didn’t arrive when expected - due to an error on my part (like I mistyped my address)! Cultivar’s exceptional customer service was so understanding and crucially helpful in sending out a new set ASAP. Now that I have been using the sheets, I couldn’t be more pleased with the quality, softness, craftspersonship and generous sizing. I will be ordering more! The only downside is that I don’t want to get out of bed.

I absolutely love your range of linen… I absolutely love your range of linen and think the colours are fabulous. I'm very excited to have a pale pink tablecloth and dusty pink serviettes for my next dinner party. Your staff are so lovely and extremely helpful. I'll be back and have told a few friends about your wonderful range!!

Amazing sheets, even better customer service! These linen sheets are the best I have ever purchased, a perfect weight and a sensational feel. The color is so saturated, I purchased the navy, dark and rich. I also have to comment that in error I purchased the euro size sham as an extra pillowcase set. In a survey I mentioned this… I was contacted by a concerned representative who without cost to me sent me a set of standard size pillowcases..at NO charge!… No that is customer service!! Thank you so much for your help