I had double ordered faucets for a… I had double ordered faucets for a roman tub fixture and needed to return a set to Hausera. Your rep was most pleasant and helpful in this effort. Would certainly send business in the future your way without reservation.

I’m really happy with my new kitchen… I’m really happy with my new kitchen faucet, it hasn’t been installed yet but looks really nice , good quality, it arrived on the date that I was told it would .

Ordering the faucet over the internet… Ordering the faucet over the internet was a pleasure. The product came in as promised and worked as described in the description. It was installed within an hour. This included, turning off the water, removing the old faucet, installing the new faucet, turning on the water and putting all tools away. After a couple of weeks the faucet is still working. It also has a lifetime warranty.

Towel bars and ring to update our bathroom fixtures Purchased a 24" towel bar, a 24" double-towel bar and a towel ring, to replace the ones in our bathroom. Love the brushed nickel. Very well made bars and ring. Very satisfied with our purchase.

I spent $137 for a new hose and nozzle… I spent $137 for a new hose and nozzle for my faucet. You shipped it via UPS. UPS then delivered it to the local USPS last Thursday, 3-26. I have not received it and no one knows where it is. Why don't you choose a carrier who will actually DELIVER the product to the customers door. Now...I am out of $137 and no way to hold anyone accountable, since you provide no option to insure the order.