JSchneid
GBFavorite pan! Great customer service one of the best pans we’ve owned no more warping or sticking.
Marie Grace
GBI just got my non-stick pot set after… I just got my non-stick pot set after getting the stainless steel one. I actually started with their 3- cast iron pan set from Amazon to give it a try. I was satisfied with it, then tried their paring knife from Amazon,too. I was so impressed that I ordered a knife set, now from their website,and fortunately was on sale and got free stuff. They have free lifetime warranty, too! I just had to follow-up though with the free stuff because they're sent separately. Anyways,their products are of good quality at reasonable price!
Charly
GBWrong Item Received Out of four (4) items ordered, one (1) was the wrong item. While ordering the Serrated Bread Knife 10" with the Pakkawood Handle, the item received was of different design, with "riveted" different wood handle. Contacting Customer Service by phone was no use, contacting by email was successful. The item in question has now been promptly delivered. The hassle of this order was not about the value of the knife, but executive time wasted to get it replaced. All items are fine and good looking, considering Made in China.
larry garfen
GBNo customer service No customer service. 5 knives at 3 diff purchases and you cannot reply? No problem, I resolved with Amex. Never again and I liked your product; too much BS with an issue. Typical business model for companies like this. NO REPLY THEN DENY HOPE THEY FORGET.
Michael Lombardi
GBprice wise price wise, it was good. but other than the order confirmation, never recieved any further updates, no shipping and tracking info. about the time i though i should contact them, it suddenly showed up.