IMARKU'S CUSTOMER SERVICE WAS TOP NOTCH ! Imarku's Customer Service was top notch ..... I purchased a set of Cookware from the company, when the pkg arrived, it was missing the Stock pot. I reached out immediatly to Imarku, presented photos of the pkg and explained the issue. I am happy to say that Imarku's Cust. Serv. was very professional and courteous at resolving the issue. Missing pot was received at my address shortly after arriving in their warehouse !

Took my money but no product and company doesn't anwer phone or emails I have not received any product but you charged my credit card. Because you use Shop, even though I filled in new address info, it populated with the old. I was unable to edit my order even though it had not been processed. I could not tell from the order detail if the pan had a honeycomb bottom. The phone # provided on a email is fictious. It does not have a business answering message and no one ever picks up. I have no idea what the status of my order is because imarku will not respond. I filed a complaint with the BBB to resolve.

Satisfaction guaranteed I am so happy with my beautiful knife set and sharpeners. It wasn't the set I ordered, but I am happy and satisfied with the quality of wood and service. I no longer have to worry about having a dull knife or scissors ever again. Imarku customer service was outstanding and kept in touch through my whole knife process. Thank you so much!

I recently placed an order that was… I recently placed an order that was lost. The company made good on getting it to me before Christmas, even thouoh I contacted them just 5 days before. Top notch customer service and my husband is excited to try his new knife.

price wise price wise, it was good. but other than the order confirmation, never recieved any further updates, no shipping and tracking info. about the time i though i should contact them, it suddenly showed up.