Udei Alsaedi
GBThanks Imarku team! I never reviewed before, but this time I would love to review about this wonderful customer service with imarku! Their customer service go above and beyond to help their clients, I tried to find a set of knife with decent price, the imarku team keeps sending me emails till they found what am looking for and the also sent a gift with it. I truly get a piece of mind.
Bob C
GBMaster series 7 inch santoku knife Have several imarku knives never a disappointment did I really need the master series santoku knife probably not but glad I got it. Love it finding uses for it every day Imarku knives cut well and hold their edge for the price well worth it.
MY
GBVery good service Very good service. One of the knives in the set had a dent in the handle, and upon our request they sent us a replacement promptly. There was a hiccup in the process, but every time we communicated via email, they were very responsive and helpful. The knives are very sharp, too!
Charly
GBWrong Item Received Out of four (4) items ordered, one (1) was the wrong item. While ordering the Serrated Bread Knife 10" with the Pakkawood Handle, the item received was of different design, with "riveted" different wood handle. Contacting Customer Service by phone was no use, contacting by email was successful. The item in question has now been promptly delivered. The hassle of this order was not about the value of the knife, but executive time wasted to get it replaced. All items are fine and good looking, considering Made in China.
Michael Lombardi
GBprice wise price wise, it was good. but other than the order confirmation, never recieved any further updates, no shipping and tracking info. about the time i though i should contact them, it suddenly showed up.