Great product! My husband bought me the 3 piece cast iron skillets for Christmas. I loved them so much that I placed an order for 2 more sets for my daughters birthday which are in the same month. They had a free knife with your purchase but it was only letting me get the one free. I contacted customer service and ask could I get a free knife for the other daughter and they shipped it to me. Great pans! Great customer service!

I love the Imarku knives I purchased I love the Imarku knives I purchased. The first I bought is the 8" chef knife. I recently bought the santoku knife, the boning knife and the pairing knife. Each is excellent and a pleasure to have in my kitchen. My old and tired knives are gone. I also bought the folding knife sharpener which does a great job of keeping them sharp and is much easier than a wetstone. Great for cleaning my cast iron pan is the stainless steel chainmail scrubber. There was a little mixup with my order and Imarku was very responsive and corrected the mixup. These comments are the reason for my five star rating. They deserve 10 stars out of 5!!! Robert

Wrong Item Received Out of four (4) items ordered, one (1) was the wrong item. While ordering the Serrated Bread Knife 10" with the Pakkawood Handle, the item received was of different design, with "riveted" different wood handle. Contacting Customer Service by phone was no use, contacting by email was successful. The item in question has now been promptly delivered. The hassle of this order was not about the value of the knife, but executive time wasted to get it replaced. All items are fine and good looking, considering Made in China.

Favorite pan! Great customer service one of the best pans we’ve owned no more warping or sticking.

Impressed! The knives are beautiful and work very well. However, the block had a crack in it. I emailed customer service about it and sent pics. They could not have been nicer about it! They immediately sent a replacement and kept me informed about its journey all the way until it was on my door step. And after that, they emailed me to make sure it was perfect. Very impressive company and customer service people! Thank you for a very pleasant experience! You are awesome!