A+ customer service I had a glitch with the online checkout but only took one phone call to remedy. The knife I ordered was delivered in short order with an incredible finishing hone on it and was ready to go straight out of the box. The knife was precisely as described in the online store and I could not be more pleased with the quality and attentive customer service. Will absolutely buy my future knives through them.

Took me 80 years to find the best ever paring Knife! My hands are small and I just can’t really use large knives. I have always used a paring knife for most everything in preparing food. Never found a really good one until I found yours that was recommended by Cooks Illustrated magazine. I bought 2 because if they recommend it, it will be good. They are marvelous. Thank You Thank You! I’m 80, but I’m still preparing daily mealls only because God has blessed me in so many ways.

Cut specific steels! Excellent selection! App could work better with phone screen. I absolutely love that they specify the #cut of sharpening steels.

Outstanding customer service and products… I would HIGHLY recommend The knife Merchant. These people spare no effort in providing excellent service to meet the unique needs of their customers. Staff were knowledgeable and clearly knew their products! They patiently answered all of my questions and went beyond what I had expected of them by doing research for me to find a knife that would best meet my needs. These people are incredibly service oriented, I wish more would follow their lead. I would buy from no other company after my experience with folks at The Knife Merchant.

The Knife Merchant was a great company to deal with … The Knife Merchant was a great company to do business with! Ordered the Victorinox NiroFlex 2000 metal glove as a gift. Quality, well made product. Originally ordered a size medium, but that was slightly big for my daughter. When I contacted Knife Merchant, they immediately sent out a size small with a label to return the original order! Excellent customer service that you don’t find much anymore. And, they didn’t beg for this review like so many companies do; I wrote this because they were great to deal with! I highly recommend The Knife Merchant!!