My package has not delivered My package has not delivered. It is over a week late. I have emailed customer service and gotten no response.

Good customer service I got the wrong item first time sent an email to inquire about an exchange and the customer service were prompt on answering and sending replacement of the right item and return laboe to send back the wrong one Thanks

Good selection and knowledgeable… Good selection and knowledgeable service of there products , the owner a chef is very helpful , free shipping when spend a certain amount and products were delivered pretty quickly . Recommend them for your culinary needs

The Knife Merchant never disappoints The Knife Merchant never disappoints, I have purchased from The Knife Merchant since the nineties, when chef Borg sent me xeroxed paper for a catalog:) Knives, cookware, pastry supplies, top notch products and service. Thank you.

Knife Merchant is a top notch company Knife Merchant is a top notch company. There was a slight problem with an order I placed for a knife and I called and spoke to David about it. While I had him on the line, I asked if it was too late to change from the petty knife I'd ordered to a Miyabi petty knife. He made it happen and due to the shipping delay on my original order, he gave me a price break on the Miyabi and shipped it via 2 day for free. I plan to return and buy several more Miyabi knives. While my new Miyabi is not the only Japanese knife I own it is the finest knife I've ever used.