Marc Hoffmeister
GBwish I'd found them sooner I don't see how a transcription service can be any better. so far everything has worked exactly as advertised, prices are reasonable, and transcriptions so far have been very accurate. Love the website interface. A huge time saver for me - I'll be using them a lot more in the future!
Tom Hall
GBDisappointed This Time I have generally been very pleased with your service. However, with the latest file I sent to be transcribed, I received a message that it was difficult to hear the speaker. I understood that, because it was in a large meeting room. I had placed the recorder near the podium, but I was willing to pay more due to the less than ideal circumstances. Yet with the transcription I received, about every 10th word was marked inaudible. I went back and listened to the recording and was able to transcribe it myself. And in only about three places did I have to back up and try again. Also, I found that the words that were transcribed were not always very accurate. Hope you can do better next time.
Gary Sweetman
NZOverall the transcription service worked well, and with positive results The work was done promptly, and good quality. There was some confusion over the billing process, which made things a little complicated, but we received helpful input from GMR Management, and the matter was quickly resolved.
Robert Muncie
GBThey provided excellent customer service when I was in a pinch and needed quick transcriptions done. GMR was able to keep in touch and provide tech support to me during a time I needed several "rush" transcriptions done. Without their help (over a weekend of all times) my company wouldn't have been able to catch up on the mountain of work we had accumulated. The transcripts delivered were accurate and ready to be turned into soundbite scripts.
publichealthphd
GBthanks very easy to work with and prompt delivery. I use them often, and would appreciate it if we could get the bulk discount when we exceed the minimum number of minutes over time, instead of waiting to upload all the files at once. This would help us maintain our timelines.