Elixr
GBOnline Purchase Ordered product online I received an emerald verifying purchase. Called in spoke to customer rep named Juan he organized everything pick up same day. Easy.
Bill
GBGood Product, Bad Transaction Ordered a SS Buchner funnel. Good product at a good price. Online order was not smooth. Did not receive an e-mail confirmation of the order. Could not print receipt (for business credit card reconciliation). Called 3 times (and left a message) to confirm order and get receipt. No call back. Funnel showed up one week later. Update. Issue resolved. Customer Service has reached out and supplied all the necessary paperwork.
Arthur Muntz
GBAnswered all my questions about the… Answered all my questions about the vacuum pump I ordered. I'll do a full review on the produce once I get to use it in the field. Edit: 11/29/20 The pump did phenomenal on a double hose set up I have. New inside and outside unit was installed and pumped down to 80 microns in 7 minutes and held below 100. I did swap out the main fitting for a 3/8 flare fitting. My setup is... xtractor 12 cfm pump, appion 3/8 speed Y and 2 1/2" appion vacuum hoses. Super impressed. Great product.
Lonnie Crego
GBI am incredibly impressed with the… I am incredibly impressed with the sheer knowledge of the sales staff. They know the ins and outs of everything on the showroom floor and can answer all my questions. It is a pleasure each and every time that I visit the Oklahoma City branch. Their conscious effort to promote safety in this dangerous field goes above and beyond any other
Geno
GBI've been a customer for 1 year I've been a customer for more than 1 years now and I don't feel like a customer, I feel more like family. Everytime I need something or want to make some changes the staff know the right direction to point me. With the help of Greg I managed to actually double my production with one simple small change. Thank you so much Greg at Extractor Depot Cheers, Gene