The table was not what was shown in the… The table was not what was shown in the photo and the precut hole was the wrong size so we had to re shape that. No one would answer or return the multiple emails I sent. Shipping was a nightmare as well. It took over a week longer than stated and sat in Louisville for days but they would “update” the delivery date to be the next day even though it wasn’t being sent out.

I ordered the juki hook assembly I ordered the juki hook assembly, and received exactly what I needed! Shipping took a little longer than expected, but the piece was great quality. I'm a happy customer!

Will come back next time I need something Website is easy to use. They actually send Genuine Juki parts unlike many other retailers who make you think you are getting genuine when you are not. Shipping was reasonable and arrived in a fair amount of time.

Mr.Chuck is the worst. I had a really bad experience. I had a bad experience. I bought a table and stand but the stand was bent. I reported a complaint with a picture to change it for new one but they rejected it and kept saying that it is new there is nothing wrong with it. and they forced to me fix it and buy a hammer. I completely couldn't understand. I bought a new one, but they sent me defective product and kept saying that completely Unintelligible thing. It was terrible how they treated a customer. Further they asked me my nationality and ridiculed because of my accent. I felt so miserable. His name is Chuck. I never suggest using the services of Jacksew.

Great service I just returned home from a great experience with Jacksew. I lost a screw out of my machine yesterday and couldn’t find it found their site and took my machine and had it taken care of in less than 10 minutes time. Had called several other places and they weren’t much help. Will definitely go there again if I need help.