Wonderful company Wonderful company, staff, and products💕

They do not send what is paid for.... I received a gift subscription for DGY. The initial boxes were to include yarn, a pattern and a tool of some sort- I received a crochet hook and another time a button to use with one of the patterns for that particular month. Eventually, the delivery changed to no added tool. Then the delivery changed to no pattern but a QR code was included to access the pattern data base. EVERY time I've tried to use the code to allow me to download a pattern to use for my monthly yarn, I receive a message that the coupon code is not valid. I appreciate what seems to be the societal intent of this company, but they are not delivering what was agreed upon when the year subscription was purchased. I gave two stars because some of the yarn is quite nice but the company has not delivered what they promised.

Not very pleased, at all 🙁 I was very excited to be purchasing a refurbished silk sari from artisans. Nope. Refurbished is one thing, stains and snags and holes is something else entirely Also, as someone who sews, I am very saddened by the quality of the work. The seams are sloppy, the stitching is sloppy, threads hanging, folds are wadded and bunches in places. Very little care or pride was taken when this skirt was sewn. I do feel that my choice of anything but yellow was considered and the material and patterns are nice. The fabric is NOT sari silk, though. One side is a polyester blend and the other a thin , loosely woven cotton. I’ll be purchasing my next sari somewhere else. 🙁

Wobbly start, happily resolved I ordered the three skirt bundle, two maxi, one mini and requested my colour preferences. The skirts took some time to arrive and I was pleased with the maxis, beautiful fabrics but the mini was disappointing. I noticed a really unpleasant odour from them when I took them out of the packaging to try them on and wanted to wash my hands after handling them. I decided to wash them all and when wet and hung on the line to dry, I could see the mini was full of snags. I emailed them to complain and was impressed with their response, keep the damaged one and they’d send a fee replacement. I was asked to choose length and colour. The replacement arrived and is really lovely. I love wearing the skirts and feel they’re unique so although the first bundle was smelly and damaged, I can’t fault the customer service! All’s well that ends well.

Extremely understanding and helpful… Extremely understanding and helpful representative—even beyond my previously excellent customer service experiences! Thank you, Claudia!