
Edward Wallace
GBRecommended, with a proviso... Happy with the quality of the alterations that were made to the garment, but it took almost 4 weeks to get the item back on account of my order being forgotten/missed out at their end. The alteration wasn't time-sensitive, but the length of time taken could have posed problems if the alteration had been time-sensitive.

anonymous
GBDidn't get alterations done based on poor customer interaction I went to Oxford Alterations for a quote on altering a wedding dress but didn't end up going with them so I can only comment on customer service and not quality of actual alteration service which I'm sure is quite good based on other reviews. The reason why I didn't end up going with Oxford Alterations is because I didn't feel like the head seamstress understood or shared my vision for my wedding dress. She continually disagreed with many of my ideas but most of the reasons for the disagreement were based on her taste and not practicality. I didn't feel like she wanted to work with me and I had little faith that what I wanted done would actually end up in the final product. She also made very minor on-the-spot changes to the dress while I was wearing it that I didn't okay/she didn't ask my permission to. The carpet floor was also extremely dusty and covered in loose threads so when I packed up my dress, I found it to be dirtier than when I first brought it in. Overall, I left quite disheartened by the experience. Again, the review is purely based on customer interaction and not quality of alteration. Rob, who managed the transaction was very professional and friendly.

Eliza
GBLovely place! Very professional and such lovely people, they worked with me until my prom dress was perfect for me and I couldn’t love it more, fits me like a glove!

Julie
GBVery knowledgeable and very kind Very knowledgeable and very kind! I had quite a difficult fabric to work with (velvet), and they were not phased by it. I would absolutely recommend their services!

Nicola
GBThe dressmakers still Oxford… The dressmakers at Oxford Alterations are all very knowledgeable and friendly. I felt very welcome whilst having my dress pinned. Their services are definitely on the higher end of the price spectrum, but they do a good job.