Didn't get alterations done based on poor customer interaction I went to Oxford Alterations for a quote on altering a wedding dress but didn't end up going with them so I can only comment on customer service and not quality of actual alteration service which I'm sure is quite good based on other reviews. The reason why I didn't end up going with Oxford Alterations is because I didn't feel like the head seamstress understood or shared my vision for my wedding dress. She continually disagreed with many of my ideas but most of the reasons for the disagreement were based on her taste and not practicality. I didn't feel like she wanted to work with me and I had little faith that what I wanted done would actually end up in the final product. She also made very minor on-the-spot changes to the dress while I was wearing it that I didn't okay/she didn't ask my permission to. The carpet floor was also extremely dusty and covered in loose threads so when I packed up my dress, I found it to be dirtier than when I first brought it in. Overall, I left quite disheartened by the experience. Again, the review is purely based on customer interaction and not quality of alteration. Rob, who managed the transaction was very professional and friendly.

First class repairs and alterations First class repairs and alterations to a variety of my clothes: thankyou all so much for the obvious care and attention to detail, Nicky xx

Visited your unit a few months ago with… Visited your unit a few months ago with a friend of mine who had purchased an outfit (Blazer, trousers and shirt) an hour earlier. We asked your team for advise on wether any alterations were needed. Your experience declared no adjustment was needed, which was a refreshingly honest response. Thanks again look forward to your made to measure range

Excellent wedding dress alterations Oxford alterations made my wedding dress fit like a glove, it was perfect after they had worked on it!

Cheerful talented staff Cheerful talented staff. Always happy with the quality of their work and great eco friendly delivery service