Connecting Threads is very responsive… Connecting Threads is very responsive to requests. I need additional fabric for a quilt kit because I didn't read the instructions correctly. They replaced the fabric, however, USPS somehow lost the package. I called and they replaced the missing fabric again. I appreciated this very much. The fabric is beautiful and I can't wait to see the finished quilt.

I was short 1 item but was charged for… I was short 1 item but was charged for it on my credit card. Called and after 22 minutes on hold was told they would give me a store credit. I told them in 2 emails that I wanted credited to my CC as I wasn't willing to order $65 in merchandise to get free shipping. Item they left out was $10.50.

Wonderful Customer Service and Product I fell in love with a kit (Over & Down Under - All Through the Night) and after thinking about it for a day went to place the order and it was no longer available. So I purchased the pattern, then the jelly roll, then the additional filler fabric. When I realized that I should have purchased everything at once to save on the shipping price, I called Connecting Threads and talked to a lovely lady who made everything right. I am so pleased with the fabric and instructions.

Happy camper (Quilter)! I have always been very happy with my orders from Connecting Threads. I've ordered fabric, kits, many big boxes of batting and my thread case is full of 48 different colored spools of threads. I'm 87 so I'm trying to use up my stash so haven't placed many orders lately. I did order my first panel recently. And, I love getting you catalogs with so many ideas.

Thank you I've ordered from Connecting Threads several times over the last few years and have always been happy with my fabric or whatever else I ordered. Even though I live in Canada, there's never been an issue. I make childrens quilts most of the time and if I had anything negative to say it would be that I'd love a bit more childrens designs but otherwise I've always managed to find lots of basics to choose from.