Mel
AUTerrible. I hired a dress for my wedding day, for my mother. After receiving confirmation via email, I then received another email 48 hours later advising the dress wasn't available. Customer service is rubbish, they gave absolutely zero flicks about this and basically said not our fault. Use GlamCorner, much nicer & RELIABLE.
Mitchell Stevens
AUAvoid! Worst customer service I've ever dealt with (if they can even call themselves that) - dress did not arrive even though I ordered weeks in advance. Would not offer a refund only credit. This is the 2nd time this has happened now. Will not be shopping here again
Paddy
CHGreat Team Nice team and good advise. Lovely products. Good quality
Donelle Maxwell
AUDress was never sent Never again would I contemplate using The Volte. It’s a great concept but you have despicable people that do not honour the terms and conditions of the contract. I have spoken to other people and they have had the same experience as me - dress did not arrive. I hired this dress for my sons 21st. So disappointed ☹️
Stephanie Brownlee
AUPoor quality and bad customer service Received a dress rental and the quality of the dress is so poor. When you’re spending close to $100 for a dress you won’t even own and simply hire for an event it is so disappointing to find the quality coming through as it did. The inside lining of the dress was coming apart so the wiring was stabbing into my chest. In addition to this, the outside stitching of the dress has come apart from sections. When I contacted the lender, she never replied and when I contacted the volt to query either a credit to use on another dress or a refund they wouldn’t help me as they said it is dependent on whether the lender approves the request. Absolutely poor service in my opinion. Now I’m down ~$90 with no dress for my event. Would not recommend!!!