Missing part from my order Had a small part missing from my order. Emailed customer service and they shipped the missing part off to me immediately. This has always been the standard of excellence with STEWMAC and why I keep going back to them for high quality luthier parts and supplies. Thanks for being a great company with great people!

Unmatched Customer Service and Warranty As with each time I've had the opportunity to challenge StewMac with a complicated situation, they blew me away with their customer service and product warranty. As always, very impressed and pleased with the result. There was a slight hiccup with shipping, but sometimes things happen.

I appreciate that StewMac makes demo videos… I appreciate that StewMac makes videos in which the craftsmen speak plainly and film an understandable demo of the different processes. I received my Mighty Mite neck and although I love it I will need to smooth and dress the fret ends. I like buying tools that the pros use but after buying a cerrtain number of the tools my budget gets tight and I still have a shipload of things to do to make my raw ash body a bass so I did not buy a fret file. I'm going to try 400 grit sandpaper. If you want I'll send you a pic after I get the StewMac parts to help me apply a binding to the front edge! Be blessed but be the blessing, Andrew Jeffries

Excellent quality tools… Stewmac makes awesome tools for building guitars. The only suggestion I have is PRINTING a catalog with a telephone number for people like me who hate the internet. I am not the only person who has requested a printed catalog. It is beyond annoying that I have to order over the internet. If there ever is a guitar tool and parts supplier that will sell me stuff over the phone, I will take my business there. Stewmac does a great job, however guitar building existed long before stupid computers.

I purchased a baritone ukulele kit and… I purchased a baritone ukulele kit and it is a quality kit and I was doing well on the build until I managed to break my fretboard while sanding a little too vigorously and one of StewMacs excellent customer service folks was able to come up with the parts I need to finish the instrument and for the cost of shipping. I've been using stewmac off and on for 25 years and I will continue to use them for quality parts and kits. I'm super excited about getting going on this again and finishing real soon!