Glorified tarp. Purchased a pool cover from these people. All of this is just a piece of cheap tarp. Just cover did not last one season. Contacted customer service. Customer service will not stand behind you. If you are looking to purchase a pool cover do not purchase it from these people. If anything is defective they will offer you a 20% discount. That is it. They can take their 20% discount and shove it . Go to a real pool place Do not purchase from this company. They are a scam.

Ripped 28 ft round winter pool cover James Turner, We purchased a high quality winter pool cover which ripped during the winter. We took pics of the torn part and sent it to them so we could get a replacement. They wrote us back and said they would not warranty it because the factory said it was not a factory defect. The rip was along the seam only. It would seem to me and others in my family that it is indeed a factory defect. I do believe that someone was educated well beyond their intelligence level. Wish I could have given them zero stars. UPDATE: As of 9/19/19, I have not heard from nor have I been in touch with your customer service team!

Excellent experience - excellent product Excellent experience! I ordered a 24 ft. round winter pool cover. They shipped it quickly! Last time I ordered this product from a different company they sent a pool cover exactly 24 ft. There was no extra material to clip it to the pool or lay a water bladder on. Splash Super Center has a wonderful website that listed my pool cover and how much extra material I get for my 24 ft. round pool. It allows you to pick 2-4 extra feet depending on your needs. It doesn't get better than that. Thank you so much Splash Super Center!

Bought some pucks that will not… Bought some pucks that will not dissolve. Follow up: Holy smokes that was 7 months ago, Pucks still don't dissolve very fast at all. Was a struggle to keep chlorine levels up. Still would not recommend.

missing parts -