Spotify. Horrible, exhausting customer care. I don't know where to begin. Put through pure torture trying to close UK account and move to portugal and on cancellation ( which i assumed needed to be timely), lost access immediately despite having paid for April. Online support messaging, was initially a BOT and then 4 assistants who may as well have been BOTs. Nothing achieved in 1.5hr so i just reconfirmed cancellation. I hadnt realised CS had got so dreadful. It's mind blowing. I can't justify resubscribing to such an arrogant, uncaring, unprofessional company.

Disappointing Another fee increase that can't be justified. Same old clunky interface. Lack of UX & outdated tech.

Spotify it's getting greedy!another… Spotify it's getting greedy! 61 billion net worth and another increase in prices no thank you! Bills constantly going up so it's not about only £1 it's about everything! On top of it when I pay my playlist I have so many songs there and it keeps repeating songs instead playing different. I also only listen music I don't use any books or broadcast it should be a cheaper option for me nly using music! I really hope you will start loosing your customers. Time to look for alternative.

Price increase? Subscription cancelled! I've been a premium subscriber for years and after announcing the latest increase to £11.99 when the audio quality is the same and the mobile/desktop apps are outdated, I said no and cancelled my subscription. I will move to another provider for a better service and same price.

Poor keep adding chart crap to rock… Poor keep adding chart crap to rock music playlists and it can't seem to make a good playlost anymore seems to have gone down hill and dose not know the difference between different music genre , this has been the same for atleast a year or.more