My iPhone recently went back to factory… My iPhone recently went back to factory settings and I lost everything 🙀. I couldn’t remember my user I.d. Or password so I had to contact Spotify. Within an hour Kyle and Harold had me back up and running with my original account. I just wish other companies were so eager to help. 10/10 for their customer service, thanks guys for all your help 👍

Price increase? Subscription cancelled! I've been a premium subscriber for years and after announcing the latest increase to £11.99 when the audio quality is the same and the mobile/desktop apps are outdated, I said no and cancelled my subscription. I will move to another provider for a better service and same price.

Disappointing Another fee increase that can't be justified. Same old clunky interface. Lack of UX & outdated tech.

£240 a year for a family subscription… £240 a year for a family subscription is too much. Price increases are happening every year now and are above the rate of inflation. An AI DJ is not worth the money, the accent of the DJ is unbearable and unable to be customised. Audiobooks can be sourced elsewhere. I don’t need to listen to a podcast on Spotify and the algorithms give me the same stuff. I can’t stop listening to an artist anymore, only remove the song from the playlist. I can’t dive into an album and pick up seamlessly when I’m listening to a playlist. I can’t remove songs from my recently played if for example I’ve been listening with a child and don’t want Disney to pop up when I’m on my own. The list is longer than this, but my score reflects how I feel. I’ve been a subscriber since the beginning and a paying subscriber since they started charging. I won’t accept another price increase in less than 12 months, and I’m undecided whether to cancel now anyway.

Exploitative monopoly One of those companies who know they can do you over pretty hard because there is no real competition. Getting more expensive every year, more and more things have commercials even if you pay etc. You will also be a big donor to complete clowns like Joe Rogan if you are a subscriber. Im considering finding my old piratehat again. for 10dollars it wasnt worth it, but now, for twice that and WITH ADS, idk.. I can listen to music for free on youtube with an ad-blocker..