I built many wooden adult puzzles and… I built many wooden adult puzzles and have never been disappointed and frustrated building one except this one.I bought the big rig. Instructions are brutal to follow, part break all the time I broke the mount 4 times. Had to take it all apart to repair. Toothpick don’t fit, I never had sand down my toothpicks before. You have no where to grab to try and put a hard piece in. You push hard and you break something. And the door’s well have fun putting those in. I buy this model to have a nice relaxing time and enjoy building them. This one literally had be pee off. It almost went in the garbage. And set you laser beam so that it cuts through the wood. You have to clean most part’s because chunks of wood stays attached. If you build this model be ready to be frustrated, be ready to take one step forward and 3 steps back. I think I’m going to stick with Ugear they have consumer in mind. I did break one part in Ugear) my own fault) and I had a replacement part send to me free and quickly. Sorry wood trick you better take a better look at your product. I’m once bitten twice shy.

Horrible Horrible! Don't waste your money. I just bought 2 R17 trains to try to get one together where the parts didn't break! I still haven't got one without breaking several parts. The toothpicks are absolutely insane to try to force through the holes. Prepare to sand...A LOT! Prepare to glue broken parts too. I've contacted the company to try to get replacement boards, but from what I understand, they aren't very helpful, and the replacement boards are $10 a board if you can get them. I wouldn't waste my money on them again. VERY dissapointed

I have been modeling for over 20 years I have been modeling for over 20 years, mostly involved with model train layouts. There are no words in the dictionary that would accurately describe your puzzles. I am so impressed with your product. I find myself unable to pull away from my workstation. I am currently building the train and passenger car puzzle. Your materials and instructions are wonderful. I have large numbers of people involved with my train layout and they will “all” be exposed to your product. Very impressive.

No Customer Service, Poor Quality Control The company sent a puzzle to me with a missing piece. I contacted them via their email (only method found), and they have yet to respond. I would not do business with this company. Poor quality control and no customer service.

Expensive toothpicks… I have built many ‘wood’ kits before and these are by far The worst… mere shotty picture for instructions with no words or explanations whatsoever, very few spare parts or critical ones that are Sure to break, and Many steps require the use of toothpicks which hold half the models together, poorly I might add… Also their ‘Support’ is virtually non existent so be prepared to figure out anything for yourself… two thumbs down! 👎👎