lack of communication As of August 3rd, still waiting for the Phil Keaggy Master Class. Went from the end of June to the July 15 to first week of august. I totally understand yet am disappointed in the lack of communication from JamPlay on my purchase. Haven't received a single email or communication concerning delays or updates. very sad. Ready to ask for refund. On the plus side the response time for a reference number was very quick. Thank You

performance significantly improved. I initially found the site a bit slow, using fairly fast connection (18.5 Mbps down, 3.6 Mbps up). Retested a few hours later, performance seems much improved, perhaps the issue was resolved.

Spam Once subscribed, they send you a lot of mails. If you unsubscribe, this does not work and they keep on sending. Have send many complaints about this, and they answer it takes 72 hours to unsubscribe but after 3 weeks still receiving!! Verry irritating!

Signed up for a membership on Nov 1 Signed up for a membership on Nov 1, 2019, and canceled on Dec 26.No refund issued and after several emails have finally been told I will still have to wait for a refund. If I had not checked my Visa statement they would have never issued a refund. I also had to provide them with a copy of the cancellation email I received before they would authorize a refund. So if I had lost this I was screwed. I would not recommend JamPlay to anyone.

Jamplay Review I enjoy the jamplay web site. I find the tools particularly usefull for example the scales tool box are very useful. I think that each user will get out of jamplay what they put into it. Some of the instructors are good some, not so much. I think that jamplay should add a section of instruction on how to play specific songs by catalogue. For example, offer instruction on the Eagles, Beatles, Clapton in order to ensure that each student can access those areas of concern which are important to them as individuals. Other that that, it is a great site.