Ok I was very disappointed by the… Ok I was very disappointed by the technical knowledge of your customer support. When I asked about a battery box for one of your radio transmitters, they replied that they didn't have a battery door cover. When I clarified. my request they returned with a battery box that I doubt would fit any radio transmitter. Only after I corrected them again did they return with an acceptable part.

Avoid To start, I never write reviews. But I placed an order 3 weeks before Christmas and was informed this morning (3 DAYS before Christmas) my items were out of stock and they can refund me. I had been emailing them for over a week trying to get support on why my order wasn’t shipped. Avoid this company at all costs to be honest, I almost think it’s a scam (judging off other reviews it’s probably not, but it definitely behaves like one).

Was sent wrong product Was sent wrong product, their mistake, returned it in unopened package and purchased right one. Tried 4 times to get credit and was told each time that they would call me back but never did.

Had a minor product issue that was promptly addressed. I purchased an Arrows Hobby 1300mm Bigfoot (great flying plane) but ran into a minor issue. One side of the rudder servo was partially stripped. Hobby Zone made a significant effort to promptly get me e replacement servo.

Hobby Zone is an amazing RC aircraft dealer Hobby Zone is an amazing RC aircraft retailer, and they offer great Arrows RC products at a fair price. I ordered an 1100mm F8-f Bearcat from them and it was flawless, arrived in what seemed like 9 minutes, and was straight as an arrow coming out of the box. I will be buying more planes from them again - and they have a bunch more selection than just the Arrows RC lineup.