No way to contact company Extremely disappointed in lack of customer service. No phone number, no live chat to use. Emails don’t get answered and texts (their preferred method for help) go unanswered as well I ordered Christmas presents on Nov 15 and have not gotten any items, nor a response from reaching out last week.

Try a Woobles kit... they're great! The Woobles taught me how to crochet! I find their videos that accompany the kits to be superior to other videos I've watched on YouTube. If you think they're too expensive, I must say that they are totally worth the price!!! And the results are great! My finished crochet projects turned out practically perfect! I really recommend these kits!

In theory this is fun and accessible In theory this is fun and accessible. In practice it’s a bit different. I crocheted with my grandma as a kid so I have a foundational knowledge, however, these kits, although packaged adorable, are much less accessible even to me. My daughter laughed at the final result, it didn’t look like the photo on the package! Overall, not relaxing, stressful, takes about 8-10 hours for one “Wooble.”

Left-handed crafters rejoice! As a lefty, I’ve tried several times to learn (often from righties) how to knit or crochet with no luck. The Woobles kits have changed that! I’m finishing my 2nd Wooble and I can’t wait to start on my next one. The instructions are clear and easy to follow, and the embedded videos are well done. (There are separate videos for left-handed people, not just “do this the opposite way” that can be frustrating to figure out.) It’s nice that the projects are small, so it’s not overwhelming.

Where did the negative review go I’ve made dozens of their kits - accessories and full kits. I have left about a dozen five star reviews. I got one kit that didn’t have enough yarn (I crochet tight and never had this issue before). I left a negative review for it. Someone from customer service asked for details including photos of what I did (because apparently I’m not trustworthy). They said sorry and the negative review was never posted. I now don’t trust them. For the amount you get, it is very pricy but I was willing to pay that for learning a skill. Honest reviews are highly important especially for a $40 kit. If you want to try it, I’d recommend the basic beginner kits. Practice with those and then move on from Woobles. It’s unfortunate as I did like the company before that.