Incomplete Order with No Response, Poor Service I ordered a Tello drone package with three batteries, a charger, Tello drone, GameSir controller and bag on 11/26/2018. I asked by email and phone for delivery estimates, with one response that they were waiting for the controller. I finally received shipment 12/19/2018, short two batteries with a note that the backordered batteries would be shipped in one week. I have not received the batteries and no response from multiple phone and email requests for update. Drone-World prices are no brgain, Shop Elsewhere!

Very Happy Customer My Drone Company- First time drone purchase, Delivered in 5 days (Cross Country), Customer Service immediately traced my shipment and let me know when to expect it. Drone World Fly more package had all that I needed! Great Product, Great Company!

Professional Company Had trouble completing order online, called Drone World which help me through the issue. Ordered arrived within 7 days, I purchased a package which a couple items were missing. I emailed the company that night and got a response the next morning. The next day the items ere shipped to me. Highly recommend, very professional, will do more business with them in the near future.

Drone world is the best here’s why!... Drone world is by far the best drone retailer online!..don’t get a drone from a big name chain retailer as you will never get the customer support and service as you would with drone world.they also offer by far the best financing options for buying and financing a drone with super low monthly payments. Drone world has always answered my questions and are super nice to talk to over the phone...if you are not shopping with drone world then you are truly missing out on the best deals, packages, and friendly customer support anywhere on the drone market!!

I rated a 4 only because of the order… I rated a 4 only because of the order place to shipped length of time. I called after 3 weeks to find out the order was lost in the system. Also, when I ordered my drone, on a Monday morning it went into a shipped status but hadn't shipped through the carrier. I missed out on an outdoor wedding shoot which would have paid for half of the drone package. Your brand seems to be of high quality, but getting it out the door to the customer definately could use improvement.