Stunned Mind

3070 Riverside Drive, 43221, Columbus, OH, United States
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3.75
Based on 20 Reviews

5

65.00%

4

0.00%

3

5.00%

2

5.00%

1

25.00%
About Stunned Mind

Stunned Mind LLC. is a premier online retailer and manufacturer of officially licensed and private label pop-culture merchandise. Their novelty products range across various entertainment niches, including anime, tv shows, manga, movies, video games, and music. As a family owned business, Stunned Mind’s executives have a combined 44 years of experience in manufacturing, licensing, retail and creative development in such areas as beverage-ware, impulse/novelty, decor, and apparel. Stunned Mind strives to create the most innovative products possible with unmatched premium quality, and is always brainstorming new ideas that they can translate into new products For The Fan In You!

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Tina Nguyen
GB

I placed an order on November 9 I placed an order on November 9, 2021. On November 12 got email that my order is being shipped out with a link to track. A week later I tried to check on the tracking for my order and the link doesn't work. I emailed customer service regarding my order and the tracking. They respond back with a different tracking number. I use that tracking number to check the status and it is showing that a shipping label has been created on November 12 and USPS is waiting to receive the package. Two weeks have gone by and when I check the tracking on the package it still says the same thing. No other tracking on the package, the only thing showing is that a shipping label was created. I email them again and still have not gotten a response back yet. There is no phone number to call them directly so email is the only point of contact. I don't think they ever even shipped my order out. I will be disputing this transaction if I dont' receive my order within a month. It is not like it's being shipped from another country, it's within the U.S. Never again will I order from them or recommend them to anyone.

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LindaJ
GB

Anyone that likes Ramen would love this… Anyone that likes Ramen would love this bowl, very cute, good quality, and super fast delivery. Would recommend.

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Jayne Crockett
GB

Purchased the set of Sonic pint glasses… Purchased the set of Sonic pint glasses for my son for Christmas. They are colorful and I know he’s going to love them. The ordering process was quick and I received the glasses quickly. I appreciated that one of the owners contacted me and made sure I was happy. I will definitely be ordering again!

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Judith Dubose
GB

This website shop stunned mind is a scam This website shop stunned mind is a scam!! Do not purchase from this store I placed my order and I never received it. U can only get in contact by email and they never responded. SCAMMMMMMMMM

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Veronica Bernabe
GB

Best customer service ever!! With this pandemic delaying mailing services, online ordering couldn't have been more hectic during the holidays! I ordered a PlayStation mug as a Secret Santa gift but, unfortunately, it kept coming in broken due to packaging issues. HOWEVER, Natalie from the Stunned Mind team was so understanding and accommodating and we were able to work things out! She fixed the packaging issue for future orders and personally sent me a replacement mug with a handwritten apology and a couple extra items to pair with my secret Santa gift! Despite the packaging issue, this was the best customer service I ever experienced! I will definitely be shopping from Stunned Mind again. :)

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