My First Experience My first experience purchasing from this seller went pretty smoothly and with ease. However, when I received my item (Black Clover Asta Statue), it had multiple issues such as the tail tip was broken and Asta has a crack on his knee. I am not to sure how to fix these issues but overall I really do love the statue. I also had no way of really tracking my item so I didn’t know when it was gonna come in.

*Edited 4/21 - Refunded deposit Have waited over 2 years and *still* no statue! Their customer service has only responded once after numerous emails… They claimed to be “checking with the studio”. I’ve heard absolutely nothing since then (over 3 months ago). Genuinely don’t think I will ever get my item. *Update on 4/21 - Received a refund of my deposit. No response or cancellation email - just credited out of nowhere. As such, I’m going to revise to a more positive rating. They still need to improve customer service though at least I wasn’t scammed.

A very pleasant experience! I was initially very nervous about buying a big expensive statue from a site I'd never heard of before - but all was good! It sadly arrived with the base broken in transit, but the support team were quick to reply to me and sent out a replacement base which arrived really quickly :) Extremely happy and would buy from again!

Communication could use some major… Communication could use some major improvement. I kept reaching out for information on an order and would have to wait for weeks before getting a vague response. On top of that the item was no longer in stock after waiting for a year. Fortunately, I was able to get a refund.

beautiful but fragile Your product are great but one part came brocken so I had to repart it myself and for a +600$ statue it's kind of sad you don't have spare parts to help your customers. (It was the belt on the back so not a big piece of the statue)