A 5 star Outfit with a Big Rock in their communication road I know it is really strange times and guns and ammo are hot commodities! I know, I am a seller of ammunition and firearms.. The problem is you do not respond to emails, it is hit and miss, I have sent emails and week later no response... Really you guys are great, most of the time wonderful! In my opinion you need to have someone assigned to emails only! I know that staff is answering phone calls And looking at emails at same time, not efficient! Really Tombstone Tactical is Top Draw Company...just need to organize to a bit more efficient with customer communication... A big rock in that road, you just need to blast in off to the side! Bill Hurst Caldwell Idaho 2087241044

Fantastic Service! Ordered a Savage rifle, and Tombstone Tactical shipped it out fast! Under 7 days during a national crisis (COVID Pandemic) and it arrived safely at my FFL. Still waiting to fill out paperwork but Tombstone did their job! Fast and free shipping, and I chose the option of having shipping insurance. Did I mention it was FAST? THANK YOU TOMBSTONE TACTICAL! YOU HAVE A CUSTOMER FOR LIFE!

Tombstone Tactical---the best gun shop… Tombstone Tactical---the best gun shop in AZ. Very knowledgeable, friendly staff. I would recommend that everyone who is looking to purchase a gun, ammunition, or any accessories, take a trip to this store, if they don't have it, they'll get it for you quickly.

Wrong product shipped; RIGHT customer service response!! My order was incorrectly filled; thus, I received the wrong product. That said, mistakes happen in life, and it’s how things are rectified that count. TT could not have given me better customer service! Robert used expedited shipping to get the correct product to me in less than a week. I have been, and I will continue to be a TT customer. Thank you for your great service.

horrible service i ordered 2 tool products online that were stocked. it took them 3 weeks to ship out the order. and has been 8 days now and i have yet to receive my purchased products. so ive paid for something a month ago that i have yet to receive... i out that in the horrible service category. Their website described a delay of several days... not weeks. my recommendation would be to notify your customers of any further delays in their orders if u cant get something out the door in the time you stated or offer them a return of money.