Beware!! Beware!!! Two bad experiences in a row! I lost over $500 in airfare and airbnb expenses when a host canceled on me with little notice. Trusted Housesitters offered no recourse and blew-off my loss and unexpectedly being left homeless by the cancellation like it was nothing. Then the next host presented me with a list of requirements that included paying a $1000 “deposit” the day before my sit was scheduled to begin. No mention of this requirement during the interview process! What a scam!!! Once again, when I contacted Trusted Housesitters to report the problem, they ignored me and the larger problem of hosts attempting to coerce fees from housesitters. One of my friends who also house sits told me that she was asked for $500 for utilities payments after she arrived which seemed even slimier since she’s was effectively trapped in a bad situation. Trusted Housesitters did nothing to help her either. Beware! This company is built on the exploitation of others!

TRUSTED HOUSE SITTERS=THE worst customer service. Do not expect help from customer service if you are a sitter. Its AI and off shore script readers. HORRIBLE customer service. I had a host try to rent to me. and another host's landlord upstairs, physcially and verbally abuse me and a few sits cancel last minute with responses from THS- like: " we understand the inconvenience" and encourage to look for other sitting opportunities on our site" Have you ever tried finding a 6 week sit in 24 hrs. People plan ahead. THS does not hold hosts liable. It's not a pet/housesitting service .. its a tech platform offering the service.

TH is the best way to get pet/house care We've had three pet sitters through Trusted Housesitters in the last three years, and each time has gone swimmingly well. Each time we felt 100% confident that the sitters were trustworthy and conscientious about caring for our pet and house, and each time our confidence was rewarded by an excellent experience. Our cat is an indoor-outdoor cat, and with the last sitters he refused to come inside one night. The sitters immediately contacted us and we worked together on a solution. They'd already cracked our garage door so the cat would have a safe place to come in even if he didn't want to go back into the house. The sitters set up a bed, litter box and food for him in the garage, and he returned to eat the food. But the sitters (and we) wanted him safely inside the house. Our vet suggested a place to rent a cat trap, which the pet sitters went to get and set up. Overnight, our cat was safely trapped ... and lost his outdoor privileges until we returned home! I will continue to be a Trusted Housesitter member because TH does such a good job vetting members so that both parties have a good experience.

Reliable customer service! Very pleased with the customer service and the insurance policy of Trusted Houssesitters. They actually do what they promise when a house sitter cancels with a short notice (less than 2 weeks before). They paid the fees for a professional kennel when my confirmed house sitter canceled due to an unpredictable event. I am glad that I chose the premium membership.

This site is basically a scam This site is basically a scam. I signed up for a $9 basic membership and within seconds, I was charged $109. I completed a profile, only to find that the search function doesn't have basic suburbs in Sydney, like Balmain. That's like looking for a house mind in London and not having Paddington as an option. Seriously, don't trust this site.