I placed my order and 2 later my order… I placed my order and 2 later my order was ready for pick up. Great ammo great price and the service was friendly and convenient!! Differently using Steel City Ammo as my go to for quality ammunition.

Order Not Shipped 1 Month After Placing It *Updated* I placed an order on 20 Aug understanding that Steel City had increased their lead times to 10 business days (info from their website). Only problem is it is now 20 Sep and I still have not received my order. Between then and now I've attempted to contact them through email, phone, and text but received no response at all. Order status says "Processing" on their website. If they're still waiting on a shipment of ammo to be able to fulfill my order, then cool, I get it. Unfortunately I can't actually get any update because it's impossible to get in contact with anyone over there. If they ever do contact me I'll try and update this review but right now I'm contemplating if I should call my bank and claim fraud for the charge on this order. *Update: I was finally able get in contact with the company via Facebook and they shipped out my order the next business day. It arrived 3 days later. Apparently there was a safety recall of the ammo I originally ordered (ZSR) so they substituted a different brand (Wolf) with my approval. Upgrading to 4 stars since they took care of me, but can’t swing 5 due to the difficulty in getting in contact with the company.

Customer Service couldn't have been better Had a slight issue with my order, to the tune of missing a box of ammo on shipment. I immediately reached out and received a favorable response within about a day or so. Totally understandable given the current market. Customer service was prompt and kind, easy to deal with. I follow them on Facebook now for updates and saw there Trust Pilot link. happy to leave a good review for an honest company! Thank you for doing what you do Steel City Ammo!

Cheap ammo , delivered fast! Will return! I really appreciate the transparency of the business and updates during the process. They offer affordable pricing, reasonable shipping, and email tracking within about 24-48 hours. I’ve ordered several times and had similar experiences. Signed up to be a member, now I get 5% off and free shipping on all my orders. Couldn’t ask for much more.

Ammo prices were decent/bait and switch Ammo prices were decent, plus free shipping. Ordered knowing they said it would take 10 days to ship. It was 3 weeks and I emailed them and received a reply that ammo was being shipped. Shortly thereafter I received a tracking number. Upon receiving my ammo the picture showed in a wooden crate and sealed metal can inside. I received a beaten up box that was highly taped. Opened the box and all of the boxes inside were crushed, broken, and ammo everywhere. When I inquired about the bait and switch I was told I paid for the ammo not the crate, or metal box. Just be careful when ordering, read what ever description they have. Bait and switch