Part came fast but unfortunately it did… Part came fast but unfortunately it did not fit my DM tube 1.500 Titanium Tube x 1.375 ID Threads are 24 TPI. It appears each manufacturer has a different tube. This would definitely not hold solvent in the tube, and I lost the original endcap. It appears you have trouble mixing and trying to match different manufacturers threads. Current manufacturer no longer makes these parts. It never worked well for cleaning anyway.

Customer service before receiving the product So I haven't received the product yet. The reason being I placed the order to get this for my Dad for his birthday. I ordered a corresponding piece to go with this solvent trap. Few days later I notice it's still processing so I shoot a email. Kyle messages me that night through email and says he will get it taken care of tomorrow because my dad's b day is coming up soon. The next day he sends me a email that one I chose wouldn't work with the corresponding piece would you like this other one that will work perfectly with it. Which in my opinion is better than the one I purchased for no up charge. Now I that is what I call customer service. He knows his products and what with go with what and he reached out to let me know and took care of me to the fullest extent. I know my dad is going to be super happy. Thanks You so much Kyle for your professionalism and top tier customer service

return process is a nightmare they are nice products and well made but ensure you order the correct one. i have been trying to complete a return for over a month and no one will get back to me with return instruction or give me a address where i can ship the unwanted product, in order to complete a exchange. i am even willing to pay for the shipping and the re-stocking fee, and only want to exchange a product for another lighter one.

K.M reset my order. Thank you I received an email saying my order was delivered but when I got home it wasn't there. My address on the order info is correct. I messaged with Kyle and my order arrived 4 days later. Good service Kyle. Thank you

First rate people to deal with First rate people to deal with, recently had an issue requiring replacement parts and they were extremely prompt to respond and the necessary parts arrived quickly. Will definitely contact them first for all my future solvent trap needs. Thanks again!