Very good customer service Very good customer service. I ordered something that I thought was something else and the owner emailed me to clarify before filling and shipping the order. Once the clarification was made I ordered the correct components and he refunded my previous order that was incorrect. These guys know their product which is phenomenal quality and they know their customers. Great job fella’s!

Order was incomplete because a part was… Order was incomplete because a part was the wrong size. After several emails and photographs of the defective part and a month later I still have received a part that will work. Avoid these people. And yes I do have all the emails to support my frustration!

Part came fast but unfortunately it did… Part came fast but unfortunately it did not fit my DM tube 1.500 Titanium Tube x 1.375 ID Threads are 24 TPI. It appears each manufacturer has a different tube. This would definitely not hold solvent in the tube, and I lost the original endcap. It appears you have trouble mixing and trying to match different manufacturers threads. Current manufacturer no longer makes these parts. It never worked well for cleaning anyway.

Customer service before receiving the product So I haven't received the product yet. The reason being I placed the order to get this for my Dad for his birthday. I ordered a corresponding piece to go with this solvent trap. Few days later I notice it's still processing so I shoot a email. Kyle messages me that night through email and says he will get it taken care of tomorrow because my dad's b day is coming up soon. The next day he sends me a email that one I chose wouldn't work with the corresponding piece would you like this other one that will work perfectly with it. Which in my opinion is better than the one I purchased for no up charge. Now I that is what I call customer service. He knows his products and what with go with what and he reached out to let me know and took care of me to the fullest extent. I know my dad is going to be super happy. Thanks You so much Kyle for your professionalism and top tier customer service

Only thing better than customer service… Only thing better than customer service is a product itself!!! Everything was as said it was an exceeded my expectations!!!! Have purchased several items and will continue to do so!