Michaels is amazing. My #1 craft store Michaels is amazing! My number one craft store. The're always having sale. Big sales, coupon, and points add up great. I Always save so much money. I crochet so I buy yarn there all the time. Always great customer service

I had a very valuable antique picture… I had a very valuable antique picture framed by Abiti. She was very courteous, friendly and knowledgeable. Her suggestions with matting and placement greatly improved the picture. A real professional. She went above and beyond suggesting upgraded hangers at no additional cost. Very pleased. If it was possible, I'd give her 6 stars Joseph

Angela at the Westminster store at… Angela at the Westminster store at Walnut Creek was rude and belligerent today. She told my husband false information about a return. She wouldn’t listen and would rather lie than admit she made a mistake. She has cost the company a loyal customer.

F off, leave me alone I am not now nor have I ever been a customer at this company and yet they keep spamming me with suspicious emails including what appears to be receipts. I am also blocked from accessing their site so I can't even tell them to f off directly.

definitely more just a arts n crafts store I actually first found out about them randomly on instagram. I never paid attention to these things but I was on a binge watching hobbies and crafts videos, their instagram really inspired me into making some crafty stuff during my free time, and i must have literally manifested it in my mind because my friends picked up on it and i started getting gifts from their store. some of my friends were shipping me and bringing me DIY stuff and souvenir like knick-knacks from their travels and stuff. Well, pottering around the house has never been my case but thanks to Michaels you can kinda get addicted to knitting, painting, or creating some decorative stuff for your house. And it is a very fun activity as a whole family to go through as well! Their stores are also great, had a chance to visit one, and it lead me to a situation where I turned my garage into a family hobby workshop :)