I purchased a 906 etching press several… I purchased a 906 etching press several months ago and it was a great little press with one problem. The blankets would pull to one side after several pulls and I would then have to reset. I kept trying to adjust the tension and ended up with a damaged turn screw. Spoke with tana this morning and she has issued me a return label and will be sending a new press first so I can use shipping box to return the damaged press. This is terrific customer service. Tana you’re the best

So they do listen to reviews after all It’s nice that this site not only gets the exact items I ordered, but the quality is great too. I used to have shipping issues months ago probably because of past technical difficulties on their website but in recent times, it’s not a problem for me. Turns out, I should be double checking my information and not just the orders.

Great service great prices great selection When you order long enough from the same place things are bound to happen. In my case, good things because they always go the extra mile to implement customer feedback, and I just want the folks at Blick to know that I noticed the improvement to packing their simplon frames. Great job guys!

I ordered some crackle effect spray… I ordered some crackle effect spray paint from Blick art. Out of 8 different cans, 3 wouldn’t spray so i called their customer service. they were very polite and they sent me replacements within 3 days that work without making things difficult. Thank you!

Send junk products without authorization, then demand payment Ordered a large frame for $70, it arrived broken and was of very poor quality. I wrote a review stating this, did not request or initiate a replacement. The company sent me one anyway, also terrible, also broken. I told them this one also arrived broken but made it clear I was only giving feedback. They sent a THIRD anyway and are now threatening to charge me for the extra frames they decided to send and now want back. I just want them to leave me alone, but they're ignoring that part.