All the dealers I have dealt with have… All the dealers I have dealt with have been quick to send my orders...well packed for safe shipping. All did their best to regulate shipping costs if I thought those listed were too high. Fast to give me a refund if the shipping turned out lower then I agreed to. I love Ruby Lane and will continue to shop here!

This was my first purchase on Ruby lane… This was my first purchase on Ruby lane and it was easy. The seller was great, the item excellent. The service excellent. Will definately buy more from there.

Purchase Order system is improved The purchase order process apparently has been changed/improved. I had no idea that if I chose PayPal/Credit card I would not be billed immediately for a purchase (my previous experience); the system is now letting me place an order but wait for payment until the shop owner has adjusted the shipping charges.

i haven't received any info on when it… i haven't received any info on when it will be shipped or when i can expect to receive the pen however, i’m really looking forward to its arrival (whenever that might be) i’ve been looking for this particular pen for at least twenty years. i hope it’s in as good a condition as the fotos suggested. thanks for the reply... "Please note all order information, including shipping date and tracking, are entered in the order, and your order displayed all that information, including the tracking number." but i can't find that info anywhere ? where can i locate it ? can you send it to me again "Please note all order information, including shipping date and tracking, are entered in the order, and your order displayed all that information, including the tracking number. Choose My Account in the upper right and then Orders. View that order to see all relevant information, including tracking." thanks for your quick response... but i don't see My Account in the upper right corner. i see "HS heron stone" with a dropdown menu consisting of My Reviews, My Settings, Help and Log out... no My Account or Orders. can you just send me the info please? thank you heron ..................................................... OK... i found it THANK YOU

Filters are Great! I really like the filters, it helps reduce my search time. (My only suggested improvement would be to list what an item sold for, that would help educate buyers who want to learn more about the value of vintage pieces.)