Ruby Lane got back with me IMMEDIATELY… Ruby Lane got back with me IMMEDIATELY to make the "payment" step very simple. Placed my order on tuesday with the regular shipping and received my order on friday...couldn't be any faster! At first I thought the shipping fee was a little high but it arrived so quickly and was packed the way I would have packed it myself I was extremely happy. Thank you, Ruby Lane!

Easy site experience, but "Help" not helpful The website is fairly intuitive to use. I found it easy to filter the specific categories I was interested in, making my time quick on the site. The one thing I found problematic was, I have no way of knowing if my Credit Card information is visible to the Seller, or if my Credit Card data is being store on either the Seller's site or the Ruby Lane site. I tried to find out on the Ruby Lane site, but got nowhere. Very frustrating!

It is a pleasure searching through the… It is a pleasure searching through the database. In particular, I appreciate the ability to search in a variety of ways - vendor, price, item category, etc. As well, thank you for allowing the use of PayPal. I found Ruby Lane two years ago, and have ordered everything from earrings to a magazine rack.

Thank you Richard Saxman Antiques! From start to finish my transaction with Richard Saxman has been very smooth. Communication was prompt, clear and considerate. The doll arrived in good time, was safely packed and exactly as described. I would be more than happy to purchase from this seller again. Liz Stanbrough Australia.

i haven't received any info on when it… i haven't received any info on when it will be shipped or when i can expect to receive the pen however, i’m really looking forward to its arrival (whenever that might be) i’ve been looking for this particular pen for at least twenty years. i hope it’s in as good a condition as the fotos suggested. thanks for the reply... "Please note all order information, including shipping date and tracking, are entered in the order, and your order displayed all that information, including the tracking number." but i can't find that info anywhere ? where can i locate it ? can you send it to me again "Please note all order information, including shipping date and tracking, are entered in the order, and your order displayed all that information, including the tracking number. Choose My Account in the upper right and then Orders. View that order to see all relevant information, including tracking." thanks for your quick response... but i don't see My Account in the upper right corner. i see "HS heron stone" with a dropdown menu consisting of My Reviews, My Settings, Help and Log out... no My Account or Orders. can you just send me the info please? thank you heron ..................................................... OK... i found it THANK YOU