David Trebacz
GBSecond time buying Oakley prescription… Second time buying Oakley prescription sunglasses from ADS. Their customer service was great and even recommended when a sale was going on, while I was asking questions about my new glasses. My old Oakley prescription sun glasses lasted 5 years (get a lot of use here in Arizona). I'm expecting the same high quality from this purchase.
Gale W
GBI paid for my prescription sunglasses and still don't have them I paid for my prescription sunglasses approximately 6 weeks ago. They said delivery 10-12 days. At 21 days they didn't answer an email on the status. Got through on day 22 and was told the glasses broke in grinding and would ship within 2-3 days. One more follow-up and they said would ship next day and send confirmation number. NOTHING. Now 6 weeks...emails for status go unanswered. Complete SCAM IMHO! I will never use them again. I would never recommend them.
Colleen Murphy
GBI ordered the exact same lenses 2 years … I ordered the exact same lenses 2 years ago, and they have lasted through every successful (and a few unsuccessful) adventure! Hiking, biking, skiing, running, playing with toddlers, wrestling with boys -- these lenses have held up SO WELL. The price was significantly less than the off-line retailer quoted me, and I'm so glad I took a chance. The quality is great!!
Nick Scalese
GBvery very poor customer service. Reached out several times with no response from customer service. For what they are charging for their products you would think they would want to take care of the customer.
JeffE
GBI am giving two stars because this company has difficulties being honest and efficient I am giving two stars because this is my second order with ads sports eyewear. Obviously the first experience was good because I went back. This time, wow!! I ordered 3 weeks ago and emailed them for status. The company NEVER responded. I called today and was given every excuse for every issue. There has been an issue with the servers but they try to answer every email quickly. Seems that it is a common excuse to pass the blame. Where are my glasses? We will be getting them out today. How convenient that you found them when I called. This is a second rate company and will never get my business again.