FAKE OR REAL OAKLEY Rx LENSES - WISH I KNEW FAKE OR REAL OAKLEY Rx LENSES? I can''t seem to get a response from them. While they do the work after they take the money, the team seems to be unresponsive and uncoordinated regularly. It requires multiple calls and emails to communicate the same thing again and again. My Oakley sunglasses were sent for Oakley prescription lens replacement. The job was completed in almost 4 weeks after multiple emails and calls providing the same prescription information - it's like they go through amnesia daily or just play dumb! Sunglasses were sent back supposedly with Oakley prescription lenses but no certificate of authenticity( one would think) or Lens Warranty Card (one would expect) or care instructions or even a cleaning cloth accompanied them. Multiple emails to Manager asking how do I now the lenses are actually Oakley have not been answered. Now, what would one think about authenticity? I paid a decent amount ($272) for the replacement and now here I write this, unsure of whether what I received is real or fake. I am planning to take them to a Oakley store/re-sellers to validate. Will update review if I ever hear back from them or get the lenses authenticated. May be local LensCrafter is the way to go - at least you know what you are getting.

Just like the previous poster Just like the previous poster, I ordered my RX sunglasses back on Feb 20th, It's now March 28th. Still no glasses. Very poor if any communication on them. Have said they've not passed inspection twice and had to be sent back....really? No response in emails after days of asking. They have several email addresses listed on their web page for communications but no one responds. Terrible customer service and no $472 glasses to comment on. Ticked Off!

I am giving two stars because this company has difficulties being honest and efficient I am giving two stars because this is my second order with ads sports eyewear. Obviously the first experience was good because I went back. This time, wow!! I ordered 3 weeks ago and emailed them for status. The company NEVER responded. I called today and was given every excuse for every issue. There has been an issue with the servers but they try to answer every email quickly. Seems that it is a common excuse to pass the blame. Where are my glasses? We will be getting them out today. How convenient that you found them when I called. This is a second rate company and will never get my business again.

Almost perfect: Need way to check order status online ADS Sports Eyewear site was easy too use and when I asked a question the response was immediate and answered everything to my satisfaction. The only reason I went for 4 stars instead of 5 was it would be nice to have a way to check the status of an order on the website without having to email someone at the company. Once you order, it feels like your order goes into the void with no way to know what is happening unless you send an email asking for a status update. Short of that everything was great and I'm am extremely happy with my purchase.

Second time buying Oakley prescription… Second time buying Oakley prescription sunglasses from ADS. Their customer service was great and even recommended when a sale was going on, while I was asking questions about my new glasses. My old Oakley prescription sun glasses lasted 5 years (get a lot of use here in Arizona). I'm expecting the same high quality from this purchase.