Frames and lenses cheap and lenses were made incorrectly The lenses were made incorrectly. Unlike other online Rx eyeglass stores, this company does not offer a full refund on glasses and leases that are defective, even though they say they do. They only offer 50%refund and 50% store credit. They also say they offer pre-paid return label, but they don’t. The glasses I received were cheaply made, the lenses rattled in the frames and felt like cheap plastic and were made incorrectly. Never will I shop here again. Buyer, beware!

Couldn't even order Got all the way to the cart to look at the price as I am researching lens replacement companies. I saw a cleaning and alignment fee I did not ask for nor do I want. I am perfectly capable of cleaning my glasses. I emailed them about it and they informed me they "cannot" (they can, they just won't) remove the charge from my cart or tell me how to remove it causing me to not be able to order because I do not order with companies that charge hidden fees and then refuse to remove it or let the customer remove it. Another unprofessional "business" lurking around online. Looks like this company can only get orders if they pray on unsuspecting first time customer's orders. That's why I always check trust pilot and site jabber prior to conducting business.

So far so Good I say "so far so good" because I have not yet received my glasses. That said, the experience I just had with a service/sales person at Eyeglasses.com was very professional and pleasant. By comparison, I tried to do business with a competitor this morning (Designer Optics) and realized that I was dealing with a company to be avoided. As the eyeglass/sunglasses retail vertical seems to have ethics problems, I recommend avoiding the low cost vendors. There seems to be a fair price out there that runs about 15% - 20% higher than the lowest advertised price points (which turn out not to be real). If my glasses arrive in the next week, I'll be happy. If it takes several weeks, then c 'est la vie. At least I'm confident I'm going to get them!

Honestly wasn't expecting such a great… Honestly wasn't expecting such a great result, but I sent my Sunglass Frames in for new bifocal lenses and they were returned exactly to my specifications on bifocal placement. I had sent along my old lenses to help get the placement right and everything was returned to me including the non prescription Sunglass lenses that were popped out for the new ones! Great Job! Tried them out driving yesterday and the view is much improved!

Nice WOW! What a wonderful location to buy eyeglasses. My entire life, I've paid outrageous fees for spectacles. This website offers a fantastic range in addition to top brands, effective service, and incredibly low prices. Prices for the same frames that I bought on this website from my optometrist were 60% more. There is no doubt in my mind that I will return. Many thanks