Unresponsive customer service Hi, I received my lenses yesterday and one arrived torn. I have tried to reach out several times regarding my order via email but there is no reply. Please assist. I have emailed both info@labellalenses and support@opticano and there is no response. The instagram you provided under “Contact” does not accept messages. My order is 26644 and one of the green pixie lenses (yearly) in power -5.00 arrived torn in the vial. I sent an email with the image attached.

I ordered three lenses … I ordered three lenses with power from Labella and by mistake, I’ve chosen the wrong power so immediately I wrote them an email, and after 30 minutes they answered my email!! communication with them was so good and everything went smoothly, shipping was one day after they confirmed the changes of my goods. it took around 5 days till I received them in Germany, my eyes are so sensitive but the quality of these lenses are high and I use them for the first time for 6 hours without any problem even though I had to pay tax here in Germany because of those 3 lenses but still it worth it and I’m so satisfied with my purchase ☺️

One of the best lenses i have ever… One of the best lenses i have ever tried. It's so comfortable on the eyes n the colour is amazing. Im in love ❤️ definitely i will order again.

The collection of lenses is banged on The collection of lenses is banged on! I bough another brand of pixie green color but these are uncomparable. Great quality and must say, these are the most amazing lenses.

Nice colors and so comfy Nice colors and so comfy. I feel great wearing the lenses and all my selfies looked amazing with my new pixie green color! Thanks.